Shipping: We aim to send your items within 24 hours of receiving payment, (except on weekends). At busy times it may take up to 48 hours. We will email you to let you know when we sent your order. If you have not received your parcel within one week from this time please email us and we will endeavor to track your parcel with the courier company or post office.
Overnight Courier: We do have an overnight courier option for you for orders made Monday to Thursday before 10am as all overnight parcels need to be ready for Courier pick up by 10.30am. We don't offer overnight Saturday delivery or weekend overnight. Courier is only available for credit card payments. Orders made after 10am will not be sent until the following day.
PLEASE NOTE FOR RURAL DELIVERIES PLEASE ALLOW 1-3 WORKING DAYS.
Rural Delivery: R.D: Please select R.D if you are Rural Delivery as there will be a R.D charge if you don't select this option your parcel may be held up while we send you a further invoice to cover these charges. Rural delivery will take longer to arrive.
Overseas / International: Sorry we do not usually ship internationally. We occasionally send orders to Australia - please email us at firstname.lastname@example.org
Pick up: Is now available from mail order headquarters in Stanmore Bay by arrangement only. As we are in and out of HQ a lot it may take a day to respond. If you wish to pick up in a hurry please text/phone or email us between the hours of 9 am and 5pm Monday to Friday 021 955594. We can offer pick up on weekend or public holidays only pre arranged. Please text or email for pick up address.